We're human. We bring our feelings to work. (bold)
In this webcast, you'll learn:
- What emotional intelligence means
- How to increase your self-awareness
- How to better manage your professional relationships
Learning Objectives
· Recall the definition of emotional intelligence (EQ).
· Recognize the difference between IQ and EQ.
· Recall 5 attributes of emotional intelligence.
· Identify 4 steps to increasing your emotional intelligence.
· Identify 5 EQ skills you need to get ahead.
Major Topics
· What is emotional intelligence?
· Benefits of emotional intelligence
· Steps to increase your emotional intelligence
· Emotional intelligence in decision-making
· Self-awareness
· Skills to get ahead
· Relationship management
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