Difficult conversations tend to be avoided because professionals shy away from the uncomfortable, and the fear of polarizing their relationships. Participants will learn strategies and tactics to engage in productive conversations which address challenges and deepen relationships. They will understand where and why they are avoiding having difficult conversations. This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.
Learning Objectives
After attending the presentation, you will be able to
Determine the situations, circumstances, and people where you avoid difficult conversations
Identify where you are making up a story about the situation
Distinguish where you are creating obstacles
Major Topics
The major subjects that will be covered in this course include:
Awareness of your mindset entering the conversation
Tactics to build a pool of meaning
Clarity around story telling
Biggest mistakes to avoid
CPE Credits Available
2 CPE
2
Personal Development
Things to Know About This Course
Course Level
Intermediate
Professional Area of Focus
Professional Development
Prerequisites
Experience in a leadership role.
Advanced Preparation
This webinar is produced by CPA Crossings. You will receive your login link/instructions and Certificate of Attendance directly from this third-party vendor. It is important that you review your COCPA confirmation for details on receiving your login instructions and COA from said vendor.
Intended Audience
Professionals leading a team or project, or will be in the future.