Technology has boundless memory and can store all the answers, unlike humans. Regardless, technology and AI cannot discern the right questions to ask. Asking the right questions separates successful professionals from mediocre professionals. This session will take a big-picture approach and redefine auditing in a broader perspective which will deepen your skills, perspective, and know-how. The truth is that all professionals are auditors. We will illustrate three types of audits and dive into the most fundamental aspects of our daily work-lives that need constant attention, not seasonal treatments. We will show how to become a better listener and to ask better questions!
Learning Objectives
After attending this presentation, you will be able to...
- Identify why listening skills are crucial for all leaders and for any professional who audits others' work.
- Apply a deeper understanding of the psychology behind how powerful auditing can be when done by a more insightful and purposeful manager who wants to drive his/her skills.
Major Topics
The major topics covered in this course include:
- The need to ask the 'right' questions
- A core principle of audits not taught in the "textbook".
- A new type of audit that will simplify your life.
- Four auditing skills to take you from being a good auditor to being an amazing auditor.
- The most important element of auditing is listening.
- Action steps to become a great listener.
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