This course is delivered as a recorded video. After completing all sessions, you must pass the final exam with a minimum score of 70% to receive credit.

Written business communication provides a structured, documented, and efficient way to convey information, make decisions and collaborate across various business functions. It ensures clarity, consistency, and professionalism in all interactions. Well-crafted e-mails reflect positively on your executive presence. Mastery can enhance your reputation and credibility as well as lead to opportunities for career advancement. In this course, you will learn how to incorporate strategies to articulate your ideas, instructions, and messages with precision. This reduces the likelihood of misunderstandings, errors, and confusion and provides a framework for your business success.