Instructor
Instructor
Jennifer is a Solutions Consultant with the AICPA. She works with forward-thinking organizations to fast-track their leadership development programs. She helps smart financial professionals transform from technically talented to strategically savvy. As a keynote speaker and trainer, Jennifer has presented her engaging and highly interactive sessions to over 15,000 people in all 50 states and 12 countries. Her clients include Home Depot, Campari, Experian, HP, Capgemini, and Oracle.
In 2018, Jennifer earned the designation of Certified Speaking Professional (CSP), making her one of only 15 people worldwide who hold both the CPA and CSP designations.
To truly listen, we have to set aside personal issues, concerns, biases, and judgment.
*Recognize why listening is difficult *Identify eight listening “don’ts” *Recall three steps for quality listening
• types of Listening
• Levels of Listening
• Listening to respond
• Introverts and extroverts
• Listening bias
• Body language
None
*CPAs, accountants and finance professionals *Corporate finance teams *business leaders