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Instructor
Instructor
To truly listen, we have to set aside personal issues, concerns, biases, and judgment.
*Recognize why listening is difficult *Identify eight listening “don’ts” *Recall three steps for quality listening
• types of Listening
• Levels of Listening
• Listening to respond
• Introverts and extroverts
• Listening bias
• Body language
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*CPAs, accountants and finance professionals *Corporate finance teams *business leaders